Service & Support

0800 83 55 55 (option 4) – Technical enquiries about our products, or to request an RMA
0800 835 555 (Dove) – DOA (DOA = failure <= 14 days)
Online – Logon to the Dove Dealer site to register an RMA or download the RMA form.
In person – Call in to any of our three locations for RMA support & returns

Dove is an authorised service centre for many of the brands it distributes, and in particular our Christchurch service department is an authorised repair centre for Sony Vaio and Acer laptops.

The following vendors offer telephone support

  • Acer

    		 Desktops, Notebooks and Tablets: 0800 ACERNZ (0800 223 769) Servers: 09 526 5496

    AOC

    		 0800 426 677 newzealand@aoc-support.com

    Brother

    		 Brother 0800 454 677

    Canon

    		 Canon 0800 222 666

    D-Link

    		 D-Link Support 0800 900 900

    Dynalink

    		 Netcomm Support 0800 653 962

    FujiFilm

    		 Fujifilm faulty after 14 days - 0800 385 483, Fujifilm DOA 0800 835 555 (Dove) - (DOA = failure <14 days)

    Imation

    		 0800 770 700

    Kaspersky

    		 0800 451 468 for home users

    Kyocera

    		 0800 459 623 (Option 4)

    LG

    		 0800 LG CARE(0800 54 2273)

    Liebert

    		 Emerson Support 0800 447 415

    Logitech

    		 Logitech Support 0800 447 361 - (Mon – Fri, 11am – 7pm)

    Microsoft

    		 Microsoft NZ Activation Support Line 0800 676 334

    Netcomm

    		 Netcomm Support 0800 653 962

    Sony Alpha

    		 Sony faulty after 14 days - 09 970 1200, Sony DOA 0800 835 555 (Dove) - (DOA = failure <14 days)

    Viewsonic

    		 Viewsonic Warranty 0800 00 88 22, Viewsonic DOA 0800 835 555 (Dove) - (DOA = failure <14 days)