SERVICE & SUPPORT
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Online RMA – Resellers please login to the Dove Dealer portal to register RMA’s, with integrated serial number and product search functionality.
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Alternatively for support:
Email: service@dove.co.nz
Phone: 0800 83 55 55 (option 4)
In person – Please register any returns or service requests before visiting us.​
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The following vendors offer telephone/email support
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Acer
Desktops, Monitors, Notebooks and Tablets: 0800 ACER NZ (0800 223 769)
Servers: 09 526 5496
- Education Plus+ Warranty Terms & Conditions
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AOC
09 571 2418
aocnz.support@aoc.com
ASUS
Notebooks: 0800 278 778
Motherboards/Graphics: 0800 278 788
Brother
Canon
CommBox
+61 2 9975 6001 – ask for support
support@commbox.com.au
FujiFilm
0800 242 646
customerservices@fujifilm.co.nz
HP
Intel
Kyocera
0800 459 623 (Option 2)
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Lenovo
Lenovo Warranty Lookup - Enter product serial number and click "Contact Us" to create a ticket.
Lenovo Premier Support: 0508-051-602
Lenovo Think Device (non-premier) Support: 0508-366-584
Logitech
Microsoft
Microsoft NZ Activation Support Line 0800 676 334
Netcomm
Oki
0800 266 967 (Tech Support)
0800 778 800 (Helpdesk)
Samsung
0508 726 786 (DOA - Within 14 Days)
0800 726 786 (Warranty Service - Outside 14 Days)
nz.support@samsung.com (Warranty Service - Outside 14 Days)
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SMART
0800 449 585 (Monday to Friday 8am-5pm)
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Sony
Sony Alpha
Sony - 09 970 1200,
Sony DOA 0800 835 555 (Dove) - (DOA = failure <14 days)
Star Micronics
0800 835 555 (Dove)
Targus
0800 633 222
infoaust@targus.com
TP-Link
Toll Free 24/7: 0800 875 465 (0800 TP-LINK)
support.nz@tp-link.com
Vertiv
Vertiv Support 0800 100 877
dpg.warranty@vertiv.com
Viewsonic
Warranty 0800 008 822,
DOA 0800 835 555 (Dove) - (DOA = failure <14 days)
Western Digital
Zebex
0800 835 555 (Dove)
Zebra
Vendor support pages
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